We have a simple criterion for success – client satisfaction. We bring you a guarantee for every whole-home appointment with your pro cleaners. The experts we send strive to maintain a consistent level of quality and make sure your home is cleaned to perfection Should you find anything unsatisfactory with your house cleaning services, we’ll send a team to reclean the area in no more than 24 hours.

Nothing is more important to us than your security and trust. This is why we fully insured and bond our cleaning professionals and only hire those with a proven track record and exhaustive experience in professional cleaning service.

This decision is completely up to you! Your team will be happy to clean your home either way. If you should decide to be home during your service, we kindly ask that you and the members of your household maintain a minimum of 6 feet social distance for health and safety concerns. We can provide you with a lockbox if you decide to leave your home. You just need to leave instructions or alarm code so your cleaners can access your home and deliver stellar maid service.

 we cherish nothing more than honesty and transparency, incorporating these core values in every aspect of our business. This goes for our pricing model of flat, fair fees that guarantee value for your money and put a smile on your face. However, we encourage our clients to keep in mind a few important details:

Flat-rate pricing is available for homes of reasonable cleanliness levels.

Our clients are encouraged to share accurate information regarding their homes’ sizes and conditions in advance of their appointment.

Your cleaners may need more time and ‘heavy-duty’ rates to clean your home if it’s larger or messier than previously discussed.

Your team may include heavy-duty fees for, particularly demanding home cleaning jobs or spacious homes.

The pros may have to adjust their approach, prioritize cleaning tasks, or reduce the scope of work if your home is dirtier or larger than average.

We would love to serve all clients, but unfortunately, we cannot. Large unsecured dogs, animal waste, severe damage/clutter, pest infestations, and disconnected utilities, for example, prevent us from delivering the quality you deserve and may mean we have to decline the request for service.

We accept Venmo, Zellepay, & Credit Cards. Here is the link for more information. https://sladclean.com/payments

Absolutely, We’re here to serve you. Just tell us what day best fits your schedule and we will do our best to accommodate you. Or, you can log into your account to make changes to your appointment.

Because we reserve a time, especially for you, please make any schedule changes 48 hours before your appointment to avoid a cancellation fee. Cancellations made within 24 hours of your service will incur a 50% cancellation fee. A 100% cancellation fee will be applied for same day cancellations, if your cleaners are unable to access your home, or your utilities are turned off at the time of service. We appreciate your understanding.